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Local Government Ombudsman - York

Service Offered

Local Government Ombudsman service. Investigates complaints about maladministration causing injustice to individuals. Investigates complaints about local authorities and other authorities covering issues including education, housing, social services, environmental health. A list of authorities covered can be found on the website. Advice Line provides information and advice on making a complaint.

Target Group

Users of local authority services. Note this office does not cover York, Lancaster or Manchester.

Languages

Leaflets in Arabic, Bengali, Chinese, Greek, Gujarati, Hindi, Punjabi, Turkish, Urdu and Vietnamese.

Area Served

Tower Hamlets, Birmingham, Solihull, Cheshire, Derbyshire, Notts, Lincs, Warks & parts of the North.

Contact details

Phone
0845 602 1983 National Advice Line
Fax
01904 380269
Email
[email protected]
Website
www.lgo.org.uk
Address
Beverley House
17 Shipton Road
York
YO30 5FZ

Opening Hours

Monday
9am - 4.45pm Advice Line
Tuesday
9am - 4.45pm Advice Line
Wednesday
9am - 4.45pm Advice Line
Thursday
9am - 4.45pm Advice Line
Friday
9am - 4.45pm Advice Line
Weekends