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information, advice, guidance and learning materials in community languages

Barts and The London NHS Trust PALS

Service Offered

Information and advice on local NHS services for patients, their families and carers. Support in resolving questions or concerns about NHS treatment and in using the NHS complaints procedure. Referrals to Independent Complaints Advocacy Services (ICAS). Signposting to other local or national support agencies. Part of national network of Patient Advice and Liaison Services (PALS).

Target Group

Users/potential users of the Trust. their families and carers.

Languages

Bengali, Cantonese, Chinese, Hindi, Somali, Turkish, Vietnamese and access to interpreters.

Area Served

Barts and the London NHS Trust area.

Contact details

Phone
020 7943 1335
Fax
020 7377 7361
Email
[email protected]
Website
www.bartsandthelondon.nhs.uk
Address
Ground Floor, Front Block
Royal London Hospital
Whitechapel Road
London
E1 1BB

Opening Hours

Monday
9.30am - 5.30pm
Tuesday
9.30am - 5.30pm
Wednesday
9.30am - 5.30pm
Thursday
9.30am - 5.30pm
Friday
1.30pm - 5.30pm
Weekends